Customer service expectations have changed dramatically over the past several years, with more and more people expecting to get help…
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Every so often, taking a step back and going through the basics is good. It not only helps to ground…
Arc Browser: Fast factsKey features: User-centered, highly customizable design, rich in features, integrates apps with web browsing to create an…
Imagine giving your team the ability to see all the information your company has on any lead or customer while…
The U.S. government is set to introduce a seal of approval to help consumers identify secure internet-connected devices, the White…
Network packets are small units of data that are sent from one network device to another. When you send information…
Operational customer relationship management tools offer advanced custom workflows, visual pipelines, and day-to-day operation management tools to provide the best…
If you’ve ever called a company and been greeted by a friendly automated voice offering you a menu of options,…
Interactive Voice Response (IVR) allows callers to interact with a phone system through pre-recorded voice prompts and touch-tone selections. It’s…
NVIDIA made a host of new announcements through a keynote speech from its CEO delivered at CES 2025 in Las…